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Privacy

Privacy Policy

A plain-language explanation of what happens to the information you share with us.

Last updated: August 12, 2026

1. Introduction

At SeniRuu Interior Design Studio ("SeniRuu", "we", "our", or "us"), we respect your privacy and handle your personal information with care. This Privacy Policy explains what information we collect when you visit our website (https://www.seniruu.lk), contact us via WhatsApp, or work with us on an interior design project, and how that information is used.

This policy reflects the principles of the Sri Lanka Personal Data Protection Act (PDPA) No. 9 of 2022.

2. Who We Are

SeniRuu acts as the Data Controller for personal information collected through our website and design services:

  • Studio: SeniRuu Interior Design Studio

  • Correspondence Address: 389/4, Horana Rd, Kottawa, Pannipitiya, Sri Lanka

  • Email: seniruuinterior@gmail.com

  • Phone / WhatsApp: +94 70 139 5045

3. Information We Collect

We collect only the information necessary to understand, plan, and deliver your interior design project:

A. Information You Provide Directly:

  • Contact Details: Your full name, telephone / WhatsApp number, and email address.

  • Project Information: Property location (city or area), project type (Residential, Café / Restaurant, Retail, Office, or custom type), approximate floor area (sq. ft.), estimated budget, preferred timeline, and project description.

  • Design References: Floor plans, room measurements, sketches, site photos, or inspirational images you share with us.

  • Billing Details: Billing name, address, and payment confirmation slips for project invoices. (We do not collect or store credit/debit card numbers on our website).

B. Technical Information:

When you browse our website, general non-identifiable technical data is collected (such as device type, browser, and pages viewed). We do not collect granular GPS tracking data.

4. How We Collect Your Data

  • Website Forms: When you submit a project inquiry or contact form on our website.

  • WhatsApp Messaging: When you chat with us via our official WhatsApp number (+94 70 139 5045).

  • Direct Communication: When you email us, speak with us by phone, or meet during a consultation.

  • Project Work: Information exchanged during design presentations and project reviews.

5. Why We Use Your Information

We use your information for straightforward design and business purposes:

  • To respond to your questions and explore your project requirements;

  • To prepare customized design proposals, quotations, and agreements;

  • To create 3D visualisations, technical drawings, and BOQ schedules for your space;

  • To manage studio invoicing, receipts, and payment records;

  • To showcase completed project photography with your permission and full residential privacy.

6. How WhatsApp Inquiries Work

When you fill out an inquiry form on our website, the details are formatted into a ready-to-send WhatsApp message on your device.

When you click "Continue on WhatsApp", your device opens the WhatsApp app. Nothing is sent until you choose to press "Send". Your communication is protected by WhatsApp's end-to-end encryption.

To ensure your inquiry is not lost if your internet connection drops, our secure server may save a copy of the inquiry in our private database, accessible only to studio management.

7. Information Sharing

SeniRuu does not sell, rent, or trade your personal information to anyone.

We share information only in limited, necessary situations:

  • Contractors & Suppliers (With Your Consent): If you request contractor quotes, we may share approved drawings, finish schedules, or BOQs with trusted carpenters or builders. Personal names and sensitive residential details can be removed upon request.

  • Secure Infrastructure Providers: Our website and database use trusted cloud platforms (such as Vercel and Supabase) that follow industry-standard security protocols.

  • Legal Requirements: If required by applicable Sri Lankan law or official authorities.

8. Cookies & Website Analytics

  • No Tracking Pixels: We do not use third-party advertising cookies, Facebook pixels, or invasive tracking scripts.

  • Privacy-Friendly Analytics: We use cookieless performance telemetry to measure website speed and see which portfolio pages are popular. This data is aggregated and does not track your personal identity.

9. Data Storage & Security

We use standard physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, loss, or misuse. Access to studio records is restricted to authorized studio management.

10. How Long We Keep Your Data

  • General Inquiries: Inquiries that do not become active projects are kept for up to twelve (12) months for follow-up reference, then safely removed.

  • Active Projects: For completed projects, design drawings, specifications, and invoice records are kept for seven (7) years to provide future renovation assistance and maintain standard accounting records.

11. Your Rights

Under the Sri Lanka Personal Data Protection Act, you have the right to:

  • Ask what personal information we hold about you;

  • Request correction of inaccurate or outdated details;

  • Request deletion of your contact information when no longer needed;

  • Withdraw consent for marketing or portfolio usage at any time.

To make a request, contact us at seniruuinterior@gmail.com.

12. External Links

Our website may link to social media profiles (Instagram, LinkedIn, Facebook, TikTok). We are not responsible for the privacy practices of external websites.

13. Updates to this Policy

We may update this Privacy Policy occasionally as our services grow. Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

For any privacy questions or requests:

  • Studio: SeniRuu Interior Design Studio

  • Correspondence Address: 389/4, Horana Rd, Kottawa, Pannipitiya, Sri Lanka

  • Email: seniruuinterior@gmail.com

  • Phone / WhatsApp: +94 70 139 5045

  • Website: https://www.seniruu.lk

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