Terms & Conditions

1. Introduction & Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") govern the use of the website located at https://www.seniruu.lk ("Website") and the interior design consultancy services provided by SeniRuu Interior Design Studio ("SeniRuu", "the Studio", "we", "us", or "our"), with its official correspondence address at 389/4, Horana Rd, Kottawa, Pannipitiya, Sri Lanka.

By accessing our Website, submitting an enquiry, communicating with our team via WhatsApp or email, or engaging our design services, you ("Client", "User", "you") agree to these Terms. If you do not agree with these Terms, please discontinue using our Website and services.

For contracted projects, these Terms apply together with the specific Design Proposal and Agreement accepted by the Client.

2. Studio Role & Services Offered

SeniRuu operates as an interior design consultancy. Our core services include:

• Residential Interior Design: Concept development, spatial planning, furniture selection, and styling for private residences, apartments, and villas.

• Commercial Interior Design: Interior concepts, spatial zoning, customer flow planning, and finish curation for cafés, restaurants, retail shops, and offices.

• Space Planning & 3D Visualisation: Conceptual 2D floor plans, furniture layouts, and photorealistic 3D computer renderings.

• Working Drawings & Documentation: Detailed technical drawing packages (lighting layouts, joinery details) and Bill of Quantities (BOQ) prepared for contractor pricing and construction guidance.

• Material & Finish Selection: Specifications for floor, wall, and ceiling finishes, paint palettes, joinery materials, and decorative fittings.

Notice Regarding Construction Work: SeniRuu is a design consultancy and does not act as a building, civil, electrical, or plumbing contractor. We do not directly carry out physical construction, structural demolition, masonry, or electrical installations. Our drawings, visualisations, and BOQ documents are issued to guide your independent building contractors and craftsmen.

3. Project Enquiries & Consultations

Submitting an enquiry through our website or contacting us via WhatsApp or email is an informal, preliminary step. It does not create a binding design contract.

Initial consultations (in-person, on-site, or virtual) allow us to understand your space, style, and requirements. Formal design work begins only after both parties agree on a written Design Proposal and Agreement.

4. Proposals, Quotations, Agreement & Payment Milestones

Following an initial consultation, SeniRuu provides a written Design Proposal and Agreement outlining the scope of works, estimated timeline, and professional fee quotation. Quotations remain valid for thirty (30) days from issuance.

Work begins upon written acceptance of the proposal and payment of the initial project commencement retainer.

Unless agreed otherwise in writing, design fees are invoiced according to the following milestone structure:

• Milestone 1: 40% upon agreement execution & mood board presentation

• Milestone 2: 40% upon working drawings & BOQ delivery

• Milestone 3: 15% upon 3D visualisations

• Final Review: 5% upon final review & project completion

Quotations are in Sri Lankan Rupees (LKR) unless quoted otherwise for overseas clients. Invoices are payable within seven (7) days. The Studio reserves the right to pause work if payments are overdue.

5. Scope of Works & Variations (Revisions)

The scope of each project is outlined in the approved Design Proposal.

Revision Policy: Our design process includes up to three (3) rounds of revisions during the 3D Visualisation phase for adjustments to materials, colors, lighting effects, and joinery details within the approved layout.

Variations: Major changes to the approved layout, alterations requested after a milestone sign-off, or additional rooms not included in the original agreement are considered Variations. Variations will be quoted separately and agreed upon in writing before execution.

6. Client Responsibilities

To ensure a smooth project, the Client agrees to:

• Provide clear, timely information regarding project needs, style preferences, and budget.

• Provide safe and lawful access to the property for site measurements and photos.

• Share existing floor plans, sketches, or site photos where available.

• Provide feedback and approvals in a timely manner (within 7–10 working days) to keep the project on schedule.

• Obtain any required building management or landlord approvals.

7. Project Timelines & Delays

Project timelines provided by SeniRuu are realistic estimates. The Studio is not responsible for project delays caused by:

• Delays in client feedback, decisions, or milestone payments;

• Structural or site issues discovered during surveys;

• Contractor, supplier, or fabricator delays;

• Material shortages or price fluctuations;

• Events beyond reasonable control (severe weather, utility outages, or unforeseen disruptions).

8. Cancellations & Refunds

Either party may end a design agreement with fourteen (14) days' written notice via email.

Because interior design is a tailored, time-based service:

• The initial retainer is non-refundable once site visits or design research have begun.

• If the project is cancelled early by the Client, the Client pays for all design work completed up to the date of notice.

• If payments made exceed the completed work, the remaining balance will be refunded within twenty-one (21) banking days.

• Completed drawings and visualisations are released only for stages that have been paid in full.

9. Intellectual Property & Design Ownership

Studio Ownership: All design concepts, sketches, 2D floor plans, 3D visualisations, joinery details, and technical drawings created by SeniRuu remain the intellectual property and copyright of SeniRuu Interior Design Studio.

Client License: Upon full payment of all invoiced fees, the Client receives an exclusive, non-transferable license to use the designs and drawings solely for the specific property named in the agreement.

Restrictions: Designs may not be copied, resold, or used for another property or commercial project without our prior written consent. Drawings are provided in PDF format. Editable source files remain studio property.

10. Photography & Portfolio Usage

Completed interior projects help showcase our studio's work. The Client agrees to allow SeniRuu reasonable access to the property (upon completion of work, arranged in advance) for professional photography.

Client Privacy: In all public portfolio displays, social media, and publications, private residential addresses, client names, family photos, and security details will never be shown or published. For commercial spaces (cafés, retail, offices), business branding will be credited publicly unless requested otherwise.

11. Third-Party Contractors & Suppliers

Clients contract directly with building contractors, carpenters, electricians, and material suppliers. SeniRuu does not act as an employer, agent, or guarantor for any third-party trade.

While SeniRuu may recommend trusted craftsmen or suppliers, we are not legally responsible for contractor performance, workmanship quality, site safety, or delays.

Natural Materials & Tolerances: 3D renders provide a realistic representation of proportions, lighting, and finishes. However, natural materials such as timber grain, stone veining, fabric textures, and lighting will naturally vary in real life. Contractors must verify all dimensions on site before ordering materials or starting fabrication.

12. Limitation of Liability

To the maximum extent permitted by Sri Lankan law, SeniRuu's total liability for any claim related to a design project is limited to the total consultancy fees actually paid to SeniRuu for that specific service.

SeniRuu is not liable for indirect or consequential losses, including lost rental income, business delays, or contractor-related costs.

13. Governing Law & Dispute Resolution

These Terms and project agreements are governed by the laws of the Democratic Socialist Republic of Sri Lanka.

If any disagreement arises, both parties agree to first try to resolve it amicably through friendly, direct discussions for at least twenty-one (21) days. If unresolved, disputes will be subject to the jurisdiction of the courts of Colombo, Sri Lanka.

14. Contact Information

For questions regarding these Terms & Conditions:

• Studio: SeniRuu Interior Design Studio

• Correspondence Address: 389/4, Horana Rd, Kottawa, Pannipitiya, Sri Lanka

• Email: seniruuinterior@gmail.com

• Phone / WhatsApp: +94 70 139 5045

• Website: https://www.seniruu.lk